Standards For Operations Protocol In Corona Virus
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- Standards For Operations Protocol In Corona Virus
Purpose
- This document is designated to provide information on measures being taken by Funride Adventures Ltd. The document outlines a minimum set of standards we are setting in terms of Safety & Sanitation to protect the wellbeing of our guests, business partners and Staff alike during the prevailing COVID-19 era. This document was prepared based on evidence currently available about COVID-19.
Background
- According to World Health Organization, Coronaviruses (COVID-19) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome and Severe Acute Respiratory Syndrome. Common signs of infection include respiratory symptoms, fever, cough, shortness of breath, and breathing difficulties. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death. Due to the lack of symptoms during the incubation period and the rapid spread of the virus, it can be assumed that cases of COVID-19 will generally increase within affected countries.
Scope
- This document is valid for Funride Adventures Ltd and our minimum expectations are being applied and maintained consistently until new guidelines from the World Health Organization are published, and/or a vaccine is readily available in the market. In locations where guidelines from Health Authorities are more stringent, we will of course adopt such the local guidelines over and above our comprehensive minimum expectations.
Glossary
- Personal Protective Equipment (PPE)
- Sodium hypochlorite: Bleach/JIK
- Phenolic disinfectants: Dettol/Pine sol
- Sanitizer: Alcohol based
Guest transport
- PPE for Drivers: Our drivers will wear protective gear in line with local health guidelines; the driver section may be segregated with plexiglass/clear vinyl shield as required by local health regulations.
- Disinfection of vehicle’s key high-touch points: Frequently touched areas inside vehicle in the passenger will be disinfected with every arrival, e.g. door handles (inside/outside), seat belt buckle, arm rests, device charging cords, boot handle etc.
Hand disinfection
Our drivers will wash their hands before and after the disinfection of hot spots after dropping off guests and after loading/unloading luggage.
Luggage Disinfection
We will seek approval from guests to disinfect exterior of guest luggage with medical grade antimicrobial agent ensuring the luggage remains locked/sealed; we will exercise caution when handling luggage made of leather/delicate fabrics.
Conversations
Whilst we have traditionally encouraged discreet conversations, we are now asking our drivers to engage with guests by minimal conversation through the vinyl shield.
Personal Protective Equipment PPE
Staff will be given PPE as indicated by Company Policy and/or local health guidelines; Supervisors will monitor the proper use of PPE; PPE to be replaced and disinfected as required.
- Tour guides and guests will comply with the 2m social distancing rules.
- Hand washing & sanitization: All our Staff and guests are advised to enforce hand hygiene and masks.
- Alcohol hand-rub: Alcohol-rub will be affixed at strategic points.
- Personal Hygiene Posters: We are displaying prominent signage, affixed in conspicuous areas including notice boards reminding staff to enforce strict cough etiquette, hand washing and hand sanitization.
Offices, Workstations, Meetings And Conferences
- Social distancing: We will rearrange our offices to apply to social distancing regulations; Staff workstations are where possible no longer facing each other; Where the rearranging of offices is not possible, we will assign 50% of Staff to work from home, or other areas in the hotel or lodge, whilst the other 50% are in the office.
- Key high-touch points: Frequently touched surfaces will be disinfected regularly, e.g. tables and chairs, door handles, light switches, thermostats, telephones, keyboard, mice, hot water kettle, printer/copier/scanner, etc.
- Meetings: We will move furniture and chairs to apply to social distancing regulations; alcohol hand-rub will be readily available; we will ensure proper ventilation e.g. open door / window if meeting lasts for more than 30 minutes; we will continue to disinfect table tops and chair arms after each meeting and during breaks where appropriate.
— Together we can fight corona virus —